Accessing the Portals
Access the Partner Portal or Merchant Portal through a secure web interface. Access requires valid credentials and completion of multi-factor authentication.
Sign In Process
Access the Partner Portal using the following URL:
https://partnerportal.clearent.net/
Access the Merchant Portal using the following URL:
https://my.clearent.net/ui/
Security Authentication
The Partner and Merchant Portals use Multi-Factor Authentication (MFA) to verify your identity and enhance security. This two-step verification process prevents unauthorized access to your account.
Available Authentication Methods
You can configure the following authentication methods:
Email Authentication (mandatory)
SMS Authentication (optional additional method)
First-Time Setup
When you log in for the first time, you'll need to complete the following steps:
Enter your username and password.
Set up your security authentication method.
Verify your email address:
A verification email will be sent to your registered email address.
You can complete verification using one of the following methods:
Click the verification link in the email.
Enter the verification code received in your email.
Additional Verification Factor via SMS
You can enhance your account security by setting up phone verification via SMS:
Click Set Up to begin the SMS verification process.
Enter phone information:
Select your Country from the dropdown menu.
Enter your Phone Number.
Click Receive a code via SMS to request a one-time passcode.
Verify the code:
Enter the verification code received via SMS.
If you don't receive the code, click Send again to request a new one.
Click Verify to complete the authentication setup.
Once verified, SMS authentication will be available as an additional security method when accessing your account.
Logging into the Merchant Portal
Navigate to the Merchant Portal sign-in page.
Enter your username and password.
Click Sign In.
If you have multiple security methods configured (email and SMS), you can choose which method to use.
Follow the prompts to complete the verification process.
After successful verification, you're directed to the respective page of the selected portal.
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