Processing Pending Transactions

To process a pending transaction:

1

Go to Virtual Terminal > Transaction Search.

The Transaction Search page opens.

2

Click the chevron-down icon next to the Adv. Filters to view the advance filter options.

The advance filter options open including the Transaction Type dropdown box.

3

Click the Transaction Type dropdown box.

The dropdown list will expand, displaying the following transaction type options.

• All

• Sale

• Auth

• Refund

• Capture

• Pending Auth

• Forced Sale

4

Select the Pending Auth option.

5

Click the Search button.

The Transaction Search page displays a list of pending transactions with the Capture dropdown box in the first column.

6

Click the Capture dropdown box for a transaction row.

The Capture a Transaction form opens with the following fields:

Field Name	Description	Editable?
THE CURRENT AUTHORIZED AMOUNT	This field displays the amount authorized for the transaction.	Not Editable
AMOUNT	Enter the amount to adjust the authorized amount. This field allows you to enter the amount in decimals.	Editable
COMMENTS	Enter the comments for the transaction.	Editable
QUEST TXT ID	This field displays transaction ID generated from the Virtual Terminal.	Not Editable
TXT DATE	This field displays the transaction date in the YYYY-DD-MM HH:MM:SS format.	Not Editable
TYPE	This field displays the transaction type.	Not Editable
STATUS	This field displays the transaction status.	Not Editable
CARD # LAST 4	This field displays the last four digits of the card if the transaction was processed with a credit card.	Not Editable
CARD TYPE	This field displays the card type.	Not Editable
AMOUNT	This field displays the transaction amount in decimal format.	Not Editable
TOTAL	This field displays the transaction total in decimal format.	Not Editable
BATCH	This field displays the transaction batch.	Not Editable
ENTRY METHOD	This field displays the transaction entry method.	Not Editable
APPROVAL CODE	This field displays the transaction authorization code.	Not Editable
SOFTWARE TYPE	This field displays the software type used for the transaction.	Not Editable
AVS RESULT	This field displays the address verification system message.	Not Editable
MID	This field displays the Merchant ID.	Not Editable
TERMINAL ID	This field displays the Terminal ID.	Not Editable
DISPLAY MESSAGE	This field displays the message of the transaction.	Not Editable
PENDING	This field displays the following Boolean value for the pending status of the transaction. true: When the transaction is pending. false: When the transaction is not pending.	Not Editable

7

Click the Capture button to process the pending transaction.