Conducting the Site Survey

The Site Survey step ensures that the merchant's physical location and business operations are verified before onboarding. This step is crucial for compliance and fraud prevention.

1

Confirm Survey Method

• Select the checkbox to confirm if the site survey is in person (physical inspection of business location).

2

Select the Main Merchant Location

• Choose the appropriate option for the merchant's business location:

  • Brick & Mortar – A physical storefront.

  • Tradeshow – A temporary or mobile merchant setup at events.

  • Residence – A home-based business.

  • Other – Any other type of business location.

• If Other is selected, enter the business location details in the Other Location text field.

3

Verify Government-Issued ID

• Select the checkbox to confirm that the merchant’s Valid government-issued ID has been reviewed and verified.

4

Verify Inventory Matches Business Operations

• Select the checkbox Inventory matches the products/services sold to confirm that the merchant's inventory aligns with the declared business type.

5

Agree to Verification Terms

• Read the verification statement to confirm that the site has been inspected or verified remotely.

• Then select Yes, I agree to these terms to acknowledge the verification.

6

Save and Proceed

• Click Save to store the site survey details.

• Click Next to proceed to the Pricing Details page.