Working with the Merchant Portal

The Merchant Portal is a secure, web-based tool that helps merchants manage day-to-day business operations. It provides a user-friendly interface and centralized access to essential features, including:

• Account management

• Sales volume and transaction history

• Accept and track payments

• Access financial information, including funding summaries and tax reports

• Manage disputes and chargebacks

• Gaining insights through reporting

• Submit support tickets

The following articles provide information on how to work with the Merchant Portal:

• Monitoring Home Page

• Accessing Batches

• Managing Transactions

• Managing Funding Transactions

• Managing Virtual Terminal

• Viewing Chargebacks

• Managing Disputes

• Managing Statements & Tax Forms

• Managing Account Settings

• Managing User Notifications

• Managing Support Tickets