Submitting Signature

The Signature Submission step is a crucial part of the merchant onboarding process in the Partner Portal. This step ensures that all necessary contacts and authorized signers are recorded for compliance and verification purposes.

1

Accessing the Signature Submission Page

  • Navigate to the Partner Portal.

  • Select Signatures from the top navigation menu.

  • The Signature Submission page will be displayed, allowing you to add a new contact.

2

Adding a New Contact

To add a new contact, follow these steps:

  • Enter Personal Details:

    • First Name

    • Last Name

    • Date of Birth

    • Social Security Number (SSN) (if applicable)

  • Select Contact Type:

    • Signer (Must be an individual with control of the business)

    • Owner

    • General Contact

  • Provide Contact Information:

    • Email Address

    • Phone Number

    • Fax (optional)

  • Enter Address Details:

    • Home Address

    • City

    • State

    • Zip Code

    • Country

  • Select Representation for Contact:

    • Compass User

    • Primary Contact

  • Additional Information:

    • Title

    • Country of Citizenship

3

Saving Contact Information

Once all required fields are completed:

  • Review the entered information for accuracy.

  • Click Save & Add Contact to submit the details.

Last updated

Was this helpful?