Viewing Transactions
To view transactions:
Go to Virtual Terminal > Transaction Search.
The Transaction Search page displays the following fields to search transactions:
Day's Range
Select the range from the available options.
Available options are:
Last 30 Days: Search transactions within last 30 days.
Last 90 Days: Search transactions within last 90 days.
Editable
$ Min Amount
Enter the minimum amount of transaction.
Editable
$ Max Amount
Enter the maximum amount of transaction.
Editable
Last 4 Digits of Card
Enter the last four digits of card.
Editable
Note: You can click the chevron down icon near the Adv. Filter field to add the following advance filter to your search option:
Type
Status
Card Type
Invoice
Transaction ID
Transaction Identifier
Terminal ID
Approval Code
Batch Number
Purchase Order
Customer ID
Order ID
Click the Search button.
The Transaction Search page displays the information of transactions in the following various columns:
This column displays the dropdown box to select the following options:
Receipt: Select this option to view, print, and email the transaction receipt.
Refund: Select this option to process a refund of the full amount of the transaction.
Adjust Tip: Select this option to adjust a tip of the transaction.
Editable
Quest Trans. ID
This column displays transaction ID generated from the Virtual Terminal.
Not Editable
Trans. Date
This column displays the transaction date.
Not Editable
Type
This column displays the transaction type.
Available types are:
SALE
AUTH
REFUND
VOID
CAPTURE
PENDING AUTH
FORCED SALE
Not Editable
Status
This column displays the transaction status.
Available statuses are:
APPROVED
DECLINED
REJECTED
SETTLED
FUNDED
FUNDED BY OTHERS
Not Editable
Card Last 4
This column displays the last four digits of the card if the transaction was processed with a credit card.
Not Editable
Card Type
This column displays the card type.
Available types are:
ALL
MASTERCARD
VISA
AMERICAN EXPRESS
DISCOVER
DEBIT
NETWORK
EBT
Not Editable
Amount
This column displays the transaction amount.
Not Editable
Tip
This column displays the transaction tip.
Not Editable
Auth Response Code
This column displays the transaction authorization response code.
Not Editable
Batch
This column displays the transaction batch.
Not Editable
Note: You can click the Manage Column link in the upper-right corner of the transaction table to add and manage advanced columns.
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