Viewing Transactions

To view transactions:

1

Go to Virtual Terminal > Transaction Search.

The Transaction Search page displays the following fields to search transactions:

Field Name
Description
Editable?

Day's Range

Select the range from the available options.

Available options are:

  • Last 30 Days: Search transactions within last 30 days.

  • Last 90 Days: Search transactions within last 90 days.

Editable

$ Min Amount

Enter the minimum amount of transaction.

Editable

$ Max Amount

Enter the maximum amount of transaction.

Editable

Last 4 Digits of Card

Enter the last four digits of card.

Editable

2

Click the Search button.

The Transaction Search page displays the information of transactions in the following various columns:

Column Name
Description
Editable?

This column displays the dropdown box to select the following options:

  • Receipt: Select this option to view, print, and email the transaction receipt.

  • Refund: Select this option to process a refund of the full amount of the transaction.

  • Adjust Tip: Select this option to adjust a tip of the transaction.

Editable

Quest Trans. ID

This column displays transaction ID generated from the Virtual Terminal.

Not Editable

Trans. Date

This column displays the transaction date.

Not Editable

Type

This column displays the transaction type.

Available types are:

  • SALE

  • AUTH

  • REFUND

  • VOID

  • CAPTURE

  • PENDING AUTH

  • FORCED SALE

Not Editable

Status

This column displays the transaction status.

Available statuses are:

  • APPROVED

  • DECLINED

  • REJECTED

  • SETTLED

  • FUNDED

  • FUNDED BY OTHERS

Not Editable

Card Last 4

This column displays the last four digits of the card if the transaction was processed with a credit card.

Not Editable

Card Type

This column displays the card type.

Available types are:

  • ALL

  • MASTERCARD

  • VISA

  • AMERICAN EXPRESS

  • DISCOVER

  • DEBIT

  • NETWORK

  • EBT

Not Editable

Amount

This column displays the transaction amount.

Not Editable

Tip

This column displays the transaction tip.

Not Editable

Auth Response Code

This column displays the transaction authorization response code.

Not Editable

Batch

This column displays the transaction batch.

Not Editable

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