Terminal

The following table provides information of the fields available in the Terminal tab:

Field Name
Description
Editable?

Terminal Name

This field has a text box for entering the terminal name that appears on the transaction receipt.

Editable

Merchant ID

This field displays the merchant ID, which is automatically generated when the original order is initiated.

Not Editable

Terminal ID

This field displays the terminal ID, which is automatically generated when the original order is initiated.

Not Editable

Disable Quest Virtual Terminal Billing

Select the checkbox next to this field to disable monthly billing for the merchant using Quest Virtual Terminal.

Editable

Commerce Type

This field has a dropdown box to select the commerce type for the merchant from the following options:

Available options are:

  • Retail: Retail

  • E-Commerce: Restaurant

Editable

Time Zone

This field has a dropdown box to select the time zone from the following options:

Available options are:

  • US/Central

  • US/Alaska

  • US/Arizona

  • US/East-Indiana

  • US/Eastern

  • US/Hawaii

  • US/Indiana-Starke

  • US/Michigan

  • US/Mountain

  • US/Pacific

  • Default (UTC)

Editable

Enable Tips

Select the checkbox next to this field to enable or disable the Tips option during payment.

Note:  You can enable the Tips option for both Retail and E-Commerce file types.

Editable

Enable Recurring Payment Services

Select the checkbox next to this field to enable or disable the Recurring Payment Services for the Quest Virtual Terminal.

Editable

Enable Card Account Updater Service

Select the checkbox next to this field to enable or disable checking for updates to stored cards on file.

The Updater schedule runs for the following card types:

  • Visa: Every Tuesday and Thursday

  • Mastercard: 7th, 14th, 21st, and 28th of each month

  • Amex: Daily

  • Discover: Does not participate

Note: The Card Account Updater Service incurs a fee based on the specific merchant or contract.

Editable

Enable Auto Close Batch (US/Pacific)

Select the checkbox next to this field to enable or disable automatic submission of open batches of transactions for settlement at a designated time each day using the Gateway. You can set the Auto Close Batch time using the timer under to this field.

Note: For merchants who have enabled the Auto Close configuration of their VT or Gateway with a physical terminal, the time in the Terminal file is set to 15 minutes later than the configured time in the VT.

Editable

Enable Batch Close Report

Select the checkbox next to this field to enable automatic sending of daily batch reports via email.

Editable

Batch Report Recipients

This field includes a text box for entering the email address to receive daily batch reports.

Click the Add button to add more email addresses.

Editable

Enable Transaction Alert

Select the checkbox next to this field to enable the transaction alert, which is automatically generated when the original order is initiated.

Editable

Enable Mobile

Select the checkbox next to this field to enable the mobile alert, which is automatically generated when the original order is initiated.

Editable

Enable Empower Program

Select the checkbox next to this field to enable adding a flat fee or percentage-based fee to credit card transactions, and have the updated amount calculated automatically.

Editable

Enable Duplicate Transaction Checking

Select the checkbox next to this field to enable or disable receiving alerts for duplicate transactions.

You can configure the following settings for Duplicate Transaction Checking:

  • Time Range in Minutes (1 – 60)

  • If Duplicate Found, Respond with Error

  • Include Invoice

  • Search At Merchant Level

  • Use Invoice Instead of Card

Editable

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