Benefits of Support Ticketing System
As a Partner or Merchant, you have access to a Support Ticketing system that makes it easy to submit and track ticket requests. Here’s how it benefits you:
Benefit
Description
Easy Access
You can access the support system effortlessly by navigating to the Support menu in both Merchant Portal and Partner Portal.
Dynamic Support Request Form
Select from account maintenance and support options. The form updates automatically to capture required details.
Automated Workflow Management
Your request is automatically routed to the right support queue to avoid wait times.
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