Overview

Clearent provides a dynamic Support Ticketing solution designed to meet the unique needs of both Software Partners and Merchants. It helps improve operational efficiency by making it easy to submit and manage support requests — saving time and simplifying issue resolution.

For more information on how to use the Support Ticketing system, please refer to the following articles:

• Benefits of Support Ticketing System

• Accessing Support in the Portals

• Working with Support Ticketing via Partner Portal

• Working with Support Ticket via Merchant Portal

• Working with Support Ticketing API (Coming Soon!)