Handling Returns for the ACH Transactions

Clearent’s third-party providers handle returns for ACH transactions in unique ways. Clearent’s specific Corn Services run periodically at scheduled times throughout the day to look for returns using a .csv file. Third-party providers handle returns when Clearent calls the ach-status-paya to look up specific status requests, such as all pending ACH transactions. When the new status of the transactions is found, Clearent uses the ach-status-consumer listener to store the message on the queue with the new status and sends status messages to your customer.

The following table provides information about handlers for returns of ACH transactions:

Handler
Description

ach-status-updater

This handler finds ACH transaction numbers that are in final status and stores a new status on the queue through DCS if applicable.

ach-status-paya

This handler finds ACH transaction numbers that are in final status and stores a new status on the queue through Paya if applicable.

ach-returns-dcs

This handler retrieves a return .csv file from DCS and matches transactions. It then stores the new status on the queue through DCS.

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